Personal Information refers to all kinds of information, recorded electronically or by other means, related to an identified or identifiable natural person, but does not include information that has been anonymized. We will only collect and use your personal information for the purposes described in this Policy.

(I) Learning about the Company, Products and Services / Purchase Inquiries
When you wish to learn about the Company, our products and services through our website (e.g., the “Contact Us” section), we will collect your name, contact number, email address, location/industry to arrange a suitable technical specialist and provide the support you require. You may also voluntarily provide a detailed description of your needs and application scenarios to help us better understand your requirements.
(II) Business Cooperation Contacts
If you wish to become our supplier or engage in business cooperation with us, you may contact us through the relevant sections of the website. We will collect your name, contact number, company name and location to establish contact with you and facilitate relevant business communications.
(III) Job Opportunities (Recruitment)
You may submit your resume/CV to us through the website. We will collect your educational background and work experience data for the purpose of communicating with you regarding job opportunities and specific positions.
(IV) Network Security Maintenance and Service Experience Optimization
When you use this website, we may automatically collect your IP address, browser information, system type, etc., to optimize the service experience and ensure the security of our website operations.
(V) Protection of National, Public, Your and Others’ Interests (Statutory Circumstances)
You acknowledge that we have the right to collect and use your personal information without obtaining your prior consent under the following circumstances:

Please understand that if the information you provide contains personal information of other third parties, you must ensure that you have obtained the necessary lawful authorization before providing such information to us.If the content involves the personal information of a minor, you must obtain the consent of the minor’s legal guardian before posting it. In such cases, the guardian has the right to contact us through the channels specified in this Policy to request that we correct or delete content involving the minor’s personal information.

(I) Cookies
To ensure our website functions properly, we may store small data files called “Cookie” on your computer or mobile device. Cookies primarily facilitate your use of our website services, simplify repetitive steps, and protect your information and account security.
We will not use cookies for any purposes other than those described in this Policy. You may manage or delete cookies according to your preferences. However, if you do so, you may need to change your user settings each time you visit the website.
(II) Other Similar Technologies
We may also use other similar technologies such as web beacons and pixel tags. For example, emails we send to you may contain clickable URLs linking to content on our website, helping us understand your product or service preferences.

(I) Entrusted Processing
We may entrust authorized third-party partners to process your personal information so that they can perform certain services on our behalf (e.g., recruitment process management, email sending services). We will only entrust such partners with the processing of information for legitimate, lawful and necessary purposes, and will require through agreements that they do not use such information for any other purposes beyond the scope of the entrustment.
(II) Sharing
We will not share your personal information with any company, organization or individual outside DexRobot (including our branches, subsidiaries and affiliates), except in the following circumstances:

(III) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

(IV) Public Disclosure
We will publicly disclose your personal information only in the following circumstances:

(V) Exceptions (sharing, transfer and disclosure without consent) The same statutory circumstances as set out in Section 1.5 of this Policy.

•We have implemented security measures that conform to industry standards to protect the personal information you provide against unauthorized access, public disclosure, use, modification, damage or loss.
•We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected.
•In the event of a personal information security incident, we will, in accordance with laws and regulations, promptly inform you of the basic circumstances and possible impact of the incident, as well as the measures we have taken or will take. We will notify you in a timely manner via email, letter, telephone or push notification. Where it is difficult to notify individuals one by one, we will make a reasonable and effective public announcement.

(I) Location of Storage
As a general principle, personal information collected and generated during our operations within the territory of the People’s Republic of China will be stored within the PRC. If cross-border transfer is required, we will conduct a security assessment as required by laws and regulations and obtain your separate consent.
(II) Duration of Storage
We will retain your personal information only for the shortest period necessary to achieve the purposes for which you have authorized its use, unless otherwise provided by laws and regulations (for example, the Cybersecurity Law of the People’s Republic of China requires that network logs be retained for no less than six months). After the aforementioned period expires, we reserve the right to extend the storage period to the extent permitted by law if necessary to safeguard national security, protect the public interest, resolve legal disputes, or fulfill legal obligations. After the retention period expires, we will delete your personal information or render it anonymous.

In accordance with applicable laws and regulations, you have the following rights. You may contact us as set out in Section 9 “How to Contact Us” to exercise these rights.
•Access, copy and rectification: You have the right to access, copy and rectify your personal information.
•Deletion: Under specific circumstances stipulated by laws and regulations, you may request deletion of your personal information.
•Restriction or objection to processing: You have the right to restrict or object to our processing of personal information that is not necessary.
•Personal information portability (data portability right): Subject to the conditions prescribed by the competent cyberspace administration authorities, you have the right to request that we transfer your personal information to another personal information controller as designated by you.
•Withdrawal of consent: For personal information processing that is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
•Responding to your requests: We will respond to your reasonable requests within 15 working days after verifying your identity. If you fail to provide sufficient identification documents, we reserve the right to refuse to process the request. We may reject requests that are manifestly unfounded or excessive, require disproportionate technical effort, or jeopardize the legal rights of others.

Our website and services are primarily intended for adults. If you are under the age of 18, please do not use our services.
We do not proactively collect personal information from minors. If at any time a guardian has reason to believe that we have collected personal information of a minor without the guardian’s consent, please contact us and we will take measures to delete such information promptly.If we discover that a minor is using our services without the consent of a guardian, we reserve the right to immediately terminate their account, delete their personal information, and take other necessary measures without prior notice.

Our Privacy Policy may change. We will post any changes to this Policy on this page.
For material changes, we will provide a more prominent notice (e.g., website announcement, pop-up notice). Material changes to this Policy include, but are not limited to:
•Significant changes to our service model (e.g., purposes, methods of processing personal information);
•Significant changes to the main recipients of personal information sharing, transfer or public disclosure;
•Significant changes to your rights regarding the processing of your personal information and the ways to exercise such rights.
If you continue to use our products and services after the updated Policy becomes effective, you will be deemed to have fully read, understood and accepted the updated Policy.

If you have any questions, comments or suggestions regarding this Privacy Policy, or if you have any concerns about how we process your personal information when using our website, please contact us using the following details:
Email: dex@dex-robot.com; Phone number: 021-52271850
We will respond promptly within 15 working days after verifying your identity.